1. Introduction and Scope
This Cookie Policy applies to BETEC-controlled website pages and related digital interactions on www.betec.co.za.
BETEC is a South African-owned and operated corporate travel management company serving public and private-sector clients. This policy explains how cookies and similar technologies may support website functionality, security, user experience, and service-related digital journeys.
2. What Cookies Are
Cookies are small text files placed on your browser or device when you visit a website. Similar technologies can include pixels, tags, scripts, local storage, and session identifiers.
These technologies help websites run properly, remember settings, and improve how pages and form journeys perform over time.
3. Why BETEC Uses Cookies and Similar Technologies
BETEC uses cookies and similar technologies to:
- Enable core website functions.
- Support secure form use and site integrity controls.
- Remember preference choices where this functionality is enabled.
- Improve site performance and usability.
- Support contact forms, quote requests, and enquiry flows.
- Understand page usage patterns to improve BETEC digital experience over time.
- Support service communications linked to website journeys where applicable.
4. Cookie Categories
4.1 Strictly necessary cookies
These support essential website operation, routing, and security. Without these, core parts of the website may not work correctly.
4.2 Functional or preference cookies
These may remember user choices, such as preference settings, to improve convenience on return visits.
4.3 Performance or analytics cookies
These may help BETEC understand page traffic, engagement patterns, and performance issues so the website can be improved.
4.4 Marketing or targeting cookies
Based on current website implementation, BETEC does not intentionally deploy broad behavioural advertising or retargeting cookies as a default operating model. If this changes, BETEC will update this policy and relevant controls.
4.5 Third-party cookies
Where BETEC uses external services, those providers may set their own cookies under their own policies.
5. First-Party and Third-Party Technologies
- First-party technologies: Set directly by BETEC-controlled website functions.
- Third-party technologies: Set by approved external providers where BETEC uses services such as analytics tools, embedded media, map components, form platforms, communication tools, or hosting optimisation services.
Third-party providers control their own technology behaviour and privacy terms. BETEC expects lawful and responsible processing but does not control every external provider policy.
6. Session and Persistent Cookies
- Session cookies: Expire when you close your browser.
- Persistent cookies: Remain for a defined period unless deleted earlier.
Retention periods differ by purpose, technical need, and lawful recordkeeping requirements.
7. How BETEC May Use Cookies in Practice
On BETEC website journeys, cookies or similar technologies may be used to support:
- Remembering your cookie or interface preferences where available.
- Reliable form completion and enquiry routing.
- Improved contact, quote, and support journey flow.
- Understanding which pages help visitors navigate Travel, Events, Supplies, and Contact sections.
- General website performance, resilience, and user-experience improvements.
8. Managing Cookies
You can manage cookies through your browser settings, including blocking or deleting cookies.
Where BETEC provides a cookie banner or preference tool, you can use that control layer to manage available categories.
9. Consequences of Disabling Cookies
If you disable certain cookies, parts of the website may not function as intended. This can affect saved preferences, form behaviour, embedded content, and overall website usability or performance.
10. Similar Technologies Beyond Cookies
BETEC may also use or rely on related technologies, including:
- Browser local storage for practical website behaviour where needed.
- Pixels, tags, or scripts linked to site operation or measurement functions.
- Embedded third-party content that may load external technology behaviour.
Where these technologies involve personal information, BETEC's Privacy Policy applies.
11. Updates to this Cookie Policy
BETEC may update this Cookie Policy from time to time for legal, technical, operational, or website changes. Revised versions are published on this page with an updated revision date.
12. Contact Details
- General website and policy route: info@betec.co.za
- Bookings route: bookings@betec.co.za
- Sales routes: sales@betec.co.za, sales2@betec.co.za, sales3@betec.co.za
- After-hours service support: 069 285 5983
- Website: www.betec.co.za
For dedicated privacy or compliance escalation contacts, BETEC may publish additional contact routes in updated legal notices.