Privacy Policy

Introduction

BETEC respects the privacy of our clients, partners, and employees. This policy outlines our commitment to protecting the personal information collected through our various service divisions including BETEC Travel, BETEC Medical, BETEC Agric, BETEC Construction, BETEC Supplies, BETEC Creative, and BETEC Events.

Information Collection

We collect information directly from individuals, through our websites, and by other means such as email, phone, or in person during our service provision. This may include, but is not limited to, names, contact details, identification numbers, financial information, medical information (for BETEC Medical), travel preferences and itinerary details (for BETEC Travel), and any other information relevant to providing our services.

Use of Information

The information we collect is used to:

Provide, operate, and improve our services
Communicate with clients about their accounts, our services, and updates
Fulfill legal and regulatory requirements
Conduct market research and analysis to improve customer experience

Information Sharing and Disclosure

We do not sell, rent, or trade personal information with third parties for their commercial purposes. Information may be shared with:

Service providers and partners who work on our behalf, under confidentiality agreements
Legal and governmental authorities, in compliance with legal requirements
In the event of a merger, acquisition, or sale of assets, with the prospective seller or buyer of such business or assets

Data Security

We implement robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. These include, but are not limited to, encryption, physical security measures, and IT security solutions.

Your Rights

Individuals have the right to access, correct, or delete their personal information held by us. You can also object to the processing of your data, request data portability, and withdraw consent for certain processing activities without affecting the lawfulness of processing based on consent before its withdrawal.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website. We encourage you to review this policy periodically for any changes.

If you have any questions about this policy or our privacy practices, please contact us at info@betec.co.za.

Privacy Policy

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